Cancellation and Refund Policy

1. Introduction

The "Cancellation Policy" herein details the terms and conditions governing the cancellation of services provided by Tomly.io, a UTM link manager ("Tomly.io" or "we"). By using our services, you agree to comply with this Policy.

2. Cancellation of Subscription Plans

2.1.Monthly Subscriptions: Monthly subscription plans can be canceled anytime. Your cancellation will take effect at the end of the current billing cycle.

2.2. Annual Subscriptions: You are granted the flexibility to cancel annual subscription plans whenever you wish. It's important to understand that no refunds will be given for the remaining months of the subscription term. Your account will be active until the end of the paid annual period, which will not renew automatically.

2.3. Lifetime subscriptions: There is a 15-day cancellation available for the Lifetime Plan from the date of purchase.

2.4. Free Subscriptions: The Free Plan offered by Tomly.io is entirely free of charge, and there are no associated fees. There are no cancellation requests for the Free Plan as it does not involve any payment.

3. Cancellation Process

To cancel your subscription, follow the steps stated below

3.1. Log In: Login to your Tomly.io account using your credentials. .

3.2. Subscription Management: Navigate to your dashboard's "Account Settings" section.

3.3. Cancellation Request: Choose the cancellation option and proceed by following the prompts to confirm the cancellation of your subscription.

4. Cancellation and Refund Policy

4.1.Monthly Subscriptions: Tomly.io does not provide refunds for partial months. If you opt to cancel a monthly subscription, please be aware that refund will not be issued for the ongoing billing cycle.

4.2. Annual Subscriptions: Tomly.io does not provide refunds for the remaining months of an annual subscription. Upon cancellation, your account will stay active until the paid annual period ends.

4.3. Lifetime Subscriptions: Customers who have purchased the Lifetime Plan made a one-time payment for unlimited access to Tomly.io. There is a 15-day cancellation available for the Lifetime Plan from the date of purchase.

4.4. Free Subscriptions: The Free Plan offered by Tomly.io is completely free of charge. As there are no associated fees with the Free Plan, no refund options are available.

5. Termination by Tomly.io

Tomly.io reserves the right to terminate your subscription and access to our services for any reason, including, but not limited to, violation of our Terms of Service or any applicable laws and regulations.

6. Contact Information

If you need clarification or assistance regarding this Cancellation Policy or require support canceling your subscription, please don't hesitate to contact our customer support team at [email protected]

7. Changes to the Policy

Tomly.io may update this Cancellation Policy from time to time. You will be notified of any changes to the Policy through our website or email. It is your responsibility to periodically review this Policy to remain informed about any updates.

By using Tomly.io's services, you acknowledge that you have read and agreed to this Cancellation Policy and our Terms of Service and Privacy Policy.

Tomly.io reserves the right to amend this Cancellation Policy as required, with any changes becoming effective instantly upon posting on our website or notification via email.